Complete Support Package
The full IT department experience without the overhead. Complete delivers everything in Advanced plus strategic technology leadership. A virtual IT director guides your technology decisions, and your monthly review turns into a plan that looks a year ahead. When something needs to move, your work goes to the front of the queue. For businesses using technology to get ahead rather than keep up.
Someone thinking a year ahead
Most IT problems that cost real money aren’t faults. They’re decisions nobody had time to make – the server nobody budgeted to replace, the licence renewal that arrived as a surprise, the system everybody has outgrown. Complete gives you a virtual IT director whose job is to see those coming, so you can plan your technology the way you plan everything else: a year out, rather than a fortnight.
Every layer from Advanced comes with it – Microsoft 365 security monitoring, daily Microsoft 365 backups, security awareness training with real phishing simulations, and the monitoring and antivirus already running on your machines. Complete adds security log management watching the whole network, automatic email signatures kept right across every mailbox, and your systems configured to the Cyber Essentials Plus standard so the certification is there when a tender asks for it. Our average response time is 15 minutes, the same on every package – what changes here is that someone senior is already thinking about the thing that would otherwise have caused the ticket.
Designed for businesses where technology drives success. You get enterprise-level IT management scaled for SMEs – strategic planning, a virtual IT director who knows your business, and a partner invested in your growth. Complete IT that shapes around your ambitions, completely sorted.
Complete Support Includes
Your virtual IT director
Strategic technology leadership from someone who knows your business. Monthly reviews, a plan that looks a year ahead, and your work handled first when something needs to move. Direction, not just fixes.
Security Log Management (SIEM)
Round-the-clock monitoring across your whole network, not just your devices. It pulls activity from every system together to surface the unusual patterns a single alert would miss – so we can act on a break-in attempt while it’s still an attempt.
Cyber Essentials Plus Ready
We build your setup to the Cyber Essentials Plus standard from day one, so when a tender or an insurer asks, you’re not starting from scratch. You still take the assessment – but you go into it already meeting the requirements.
Expertise they trust. Expertise you can trust
Make a start
Make a start today by arranging a free, no-obligation review for your business