Comparison
Leased line, FTTP or FTTC: which does your business need?
If you can get FTTP, it is the right answer for most businesses. Choose a leased line when a day offline would stop you trading, or when you upload constantly. FTTC is being retired, so do not buy it now.
By Claire Donnelly · Last reviewed 11 August 2026 · 4 min read
The short version
- FTTP suits most businesses - full fibre, quick to install, far cheaper than a leased line
- A leased line buys a guaranteed speed and a guaranteed fix time, not simply more speed
- FTTC is being withdrawn by 31 January 2027, so it is no longer a choice worth making
- Upload speed matters more than download once your phones and files live in the cloud
- The honest deciding question is what one day without internet would cost you
Start by ruling out FTTC
FTTC – fibre to the cabinet – runs fibre to the green box in the street and copper for the last stretch to your building. It was the sensible middle option for a decade, and it is now on the way out.
The copper network it depends on is being retired, with a confirmed end date of 31 January 2027, and in most areas you can no longer order or change these services anyway. Anything still on FTTC needs a plan, not a renewal.
So while the question is often asked as a three-way choice, in practice it is now a two-way one: full fibre, or a leased line.
How the line is shared
FTTP (full fibre)
Shared with others in your area
Leased line
Dedicated entirely to you
Speed you actually get
FTTP (full fibre)
Varies, slowest when everyone is online
Leased line
The speed you paid for, all day
Upload speed
FTTP (full fibre)
Usually far slower than the download
Leased line
The same up as down
When it breaks
FTTP (full fibre)
Best-efforts repair, often days
Leased line
Guaranteed fix time, often hours
Typical install
FTTP (full fibre)
Days to a few weeks
Leased line
Weeks to months, longer if digging is needed
Cost
FTTP (full fibre)
Comparable to an ordinary business bill
Leased line
Several times more
Best suited to
FTTP (full fibre)
Most offices, most of the time
Leased line
Trading stops when it stops, or heavy upload
| FTTP (full fibre) | Leased line | |
|---|---|---|
| How the line is shared | Shared with others in your area | Dedicated entirely to you |
| Speed you actually get | Varies, slowest when everyone is online | The speed you paid for, all day |
| Upload speed | Usually far slower than the download | The same up as down |
| When it breaks | Best-efforts repair, often days | Guaranteed fix time, often hours |
| Typical install | Days to a few weeks | Weeks to months, longer if digging is needed |
| Cost | Comparable to an ordinary business bill | Several times more |
| Best suited to | Most offices, most of the time | Trading stops when it stops, or heavy upload |
Which should you choose?
For most businesses FTTP is the sensible answer - full fibre, quick to install, a fraction of the price. Choose a leased line when a day offline would cost more than a year of the difference, when you push large files out constantly, or when a contract obliges you to guarantee uptime. Buying one for the headline speed alone is money better spent on a second line for failover.
Contention is the thing you are really buying
Every broadband service, FTTP included, is shared. Your connection runs back to equipment carrying traffic for many other premises, so the speed you get depends partly on what your neighbours are doing. That is contention, and it is why a connection can feel quick at eight in the morning and sluggish at two in the afternoon.
A leased line is uncontended. The capacity is yours, whether or not you use it, which is why it costs what it does. You are not paying for a bigger number; you are paying for the number to be true at four o’clock on a Tuesday.
For most offices, contended full fibre is genuinely fine. It stops being fine when the work is time-critical and the slow afternoon costs you something real.
Check the upload figure, not the download
Broadband is advertised on its download speed because that is what streaming needs. Business traffic increasingly runs the other way: video calls send your camera out, cloud backups push data up all night, and hosted phones need a steady upward path for every call.
An asymmetric connection with a fast download and a modest upload can look excellent on paper and still produce poor calls and slow backups. When you compare quotes, put the upload figures side by side first. It is the number that most often explains why a fast-sounding line feels slow.
The questions that actually decide it
- What would one full day without internet cost the business, in money?
- How much do we send upward - backups, video calls, large files to clients?
- Are our phones moving onto the connection, and how many concurrent calls?
- Does any client contract require us to guarantee uptime?
- Is full fibre available at this address today, or does it need building?
- If the main line failed, what would we fall back to?
Common questions
What is a leased line actually guaranteeing?
Two things: the speed is yours and not shared, and the provider commits to a fix time with money attached if they miss it. Ordinary broadband promises neither. That contractual difference, rather than raw speed, is what the extra cost buys.
Is FTTP fast enough for a whole office?
For the great majority, comfortably. A typical full-fibre service carries a busy office of tens of people, cloud applications and hosted phones without difficulty. The question is never really capacity - it is what happens on the day it stops.
What if FTTP is not available at our address?
It is worth rechecking regularly, because coverage is still expanding. In the meantime the realistic options are a leased line, or a fixed wireless or mobile service as a stopgap. Renewing FTTC is not a sensible long-term plan given the 2027 date.
Should we have a second connection as backup?
If losing the internet stops you working, yes - and two cheaper lines from different networks often beat one expensive one. The point is that they fail independently, so check the backup does not run through the same street cabinet.
Can our phones run over full fibre?
Yes, and for most businesses they do. Give the upload figure a look and make sure the router prioritises call traffic. A leased line is only necessary for phones when call quality has to be guaranteed contractually.
Written by Claire Donnelly
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